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Who we are
Pretzel4ia is a gourmet pretzel business based in Waynesboro, Pennsylvania. We sell artisan flavored pretzels online and at regional events and festivals. Our website address is: https://pretzel4ia.com.
Information we collect
We collect information when you make a purchase, create an account, sign up for our newsletter, leave comments, or submit forms. This may include your name, email, billing and shipping address, payment information (processed securely by our payment partners), and any messages or reviews you submit.
Comments
When visitors leave comments or reviews, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam and ensure website security.
An anonymized hash created from your email address may be provided to the Gravatar service to check if you use it. After your comment is approved, your profile image (if any) becomes visible to the public. You can view Gravatar’s privacy policy at Automattic’s website.
Media
If you upload images (such as for product reviews), please avoid uploading photos with embedded location data (EXIF GPS). Other visitors may be able to download and extract this information.
Cookies
We use cookies to improve your shopping and browsing experience. This includes saving login preferences, keeping items in your shopping cart, and enabling site analytics and security tools.
If you leave a comment, you may opt in to saving your name, email address, and website in cookies so you don’t need to re-enter them later. These cookies last for one year.
If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set several cookies to save your login information and display preferences. Login cookies last for two days, screen option cookies last for one year, and choosing “Remember Me” extends login persistence to two weeks.
If you edit or publish an article, an additional cookie will be stored to record the post ID. It contains no personal data and expires in 24 hours.
Embedded content from other websites
Our site may include embedded content such as videos, images, social media posts, or articles. Embedded content from other websites behaves the same as if the visitor were viewing that site directly.
These external websites may collect data, use cookies, track interactions, and monitor your activity based on their own privacy policies.
Who we share your data with
We share information only with trusted third-party partners necessary for operating our business, including payment processors, shipping providers, email marketing platforms, analytics services, and security tools. If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Comments and reviews, along with their metadata, are stored indefinitely so we can recognize follow-up comments and maintain the integrity of product reviews.
For users who create an account, we store the personal information provided in their profile. You may view, edit, or delete your information at any time (except your username). Administrators can also view and edit this information for support and order-related reasons.
What rights you have over your data
If you have an account on our site or have left comments or orders, you may request an exported file of the personal data we hold about you. You may also request that we delete your personal data, except for information we are required to retain for legal, accounting, or security reasons.
Where your data is sent
Visitor comments may be checked through automated spam detection and security services. Order data may be shared with shipping carriers and payment processors to complete your purchase.
How we protect your data
We use SSL encryption, secure payment gateways, limited data access, and routine security monitoring to help protect your information. While no online system can guarantee absolute security, we take reasonable steps to safeguard your data.
Contact us
If you have questions about this Privacy Policy or would like to request data access or deletion, email us at support@pretzel4ia.com.